Rich & Intense Body Moisturisers for Hands & Body Rich & Intense Body Moisturisers

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Questions and Answers


A list of the most common questions we have been asked about our products and company are shown below. For further information please do not hesitate to contact us.

 

Do you test on animals?


No, we do not perform animal testing and no one does so on our behalf.


Are your products suitable for sensitive skin?


Our products are especially kind to sensitive skin. The cold pressed carrier oils we use make for a very gentle skincare product suitable for all skin types.


Some essential oils, particularly citrus oils such as Lemon may cause a problem for very sensitive skin so please do a patch test first before further use. The best place to do a patch test is on the inside of your arm - use sparingly and leave for 24 hours to assess if you can use product or not.


You have free samples I can try?


Unfortunately not, this is due to the cost of our ingredients ― they are expensive. We do though, offer complementary (free) gifts from time to time, visit regularly to be informed. Follow us on social media for latest offers and news too.


Is the Highland Midge Lotion specifically for insects?


Although this lotion has been especially formulated to repel midges you will still find it an enjoyable lotion to use through out the year and the skin softening powers of Neem and Jojoba are beneficial for all skin types.


Why is it so important to have glycerine in soap?


Glycerine attracts and holds moisture to your skin. With the cold process soap making method we use you are certain of at least 25% of our soap is Glycerine, once cured.


Do you use fragrances and colourants in your products?


We believe in leaving our products as they are in their natural state. You can expect only natural scents and colours using pure essential oils and ingredients in our products.


The only exception to this rule may be some of our Soy candles use fragrances instead... please see respective product page for more information.


Are your products suitable for vegetarians?


The vast majority of our products are suitable for vegetarians or vegans. Those that are not clearly state they may not be suitable on their respective product page.


Where do you get your inspiration from?


Our cottage is surrounded by unspoilt countryside found in the heart of Speyside, Morayshire. Long walks and cycle rides allows us the chance to rest and relax whilst enjoying our wildlife. This is what inspires us to make our beautiful soaps and other skincare products.


We also draw inspiration knowing we are helping you care for your skin with a product that is wholly healthy & natural with no unwanted nasties that cause harm.


Do you have a shop I could visit?


Presently we do not have a bricks & mortar shop however you are most welcome to visit our cottage by appointment - simply give us a call for directions and to arrange a time - where you can purchase our products in person.


Call for details of a stockist close to you, our stockists are locally based throughout Moray and our stockists continue to grow.


Why do your products have a batch number?


We make our products in small batches for the highest quality possible and part of maintaining that level of quality is knowing all those little details about our products.


We can trace the complete history of our products from a batch number as no two batches are alike. Our records can show for example, who made the batch and when to who supplied the ingredients amongst other details.


How long does your products stay fresh?


Our products will keep fresh for a period of 12 months but are best used within 6 months, this is due to using only natural preservatives.


Do you accept orders over the telephone?


Yes, we do accept orders by telephone. Simply call us with a note of what products you want along with your details.


Still Have A Question?


Mary & Elizabeth are available to take any query you may have, please call 01343 880231. Alternatively, leave a short message including your telephone number and a time to call you back, and we'll do just that.



Mary Jean Copyright ©2008 ~ 2019 Mary Jean Limited® All rights reserved.


Mary Jean Limited Whincroft Braehead Orton Fochabers Morayshire IV32 7QH // T: 01343 880354 E: enquiry@maryjean.co.uk // Company No. SC351739.


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